At Sakina Hijab (the "Site", "we", "us", or "our"), we value your privacy and are committed to safeguarding your personal information. This Privacy Policy explains how we collect, use, and disclose your personal information when you visit, use our services, or make a purchase from sakinahijab.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to you as the user of the Services.

Please read this Privacy Policy carefully.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updates will be posted on this page with a revised "Last Updated" date.

2. How We Collect and Use Your Personal Information

To provide our Services, we collect and use personal information in various ways. This section outlines the types of personal information we collect and how we use it.

What Personal Information We Collect

  • Information You Provide Directly: When you interact with us through our Services, such as creating an account or making a purchase, we may collect:

    • Contact details (name, address, email, phone number).
    • Order details (billing/shipping address, payment confirmation).
    • Account information (username, password, security questions).
    • Customer support information (details you provide when contacting us).

  • Information We Collect Automatically: We may automatically collect usage data when you visit our Site or interact with our communications. This includes device information, browser information, your IP address, and interaction details (such as clicks or browsing activity). This information may be collected using cookies, pixels, and similar tracking technologies.

  • Information We Obtain from Third Parties: We may receive personal information from third-party service providers, such as:

    • Shopify: For services that support the operation of our site.
    • Payment Processors: To collect payment details for processing orders.
    • Tracking Technologies: We may use third-party technologies for analytics and advertising.

Any personal information we obtain from third parties will be treated in accordance with this Privacy Policy.

3. How We Use Your Personal Information

We use your personal information for the following purposes:

  • Providing Products and Services: To process orders, manage accounts, arrange shipping, facilitate returns/exchanges, and enhance your shopping experience through Shopify's services.

  • Marketing and Advertising: To send promotional communications (email, SMS, etc.) and provide personalized advertising. If you're a resident of the EEA, we process your data based on our legitimate interest in promoting our products.

  • Security and Fraud Prevention: To protect against fraudulent or malicious activity and ensure the security of your account and our website.

  • Customer Support and Service Improvement: To respond to your inquiries, resolve issues, and improve our Services.

4. Cookies and Tracking Technologies

We use cookies to enhance your experience and track interactions on our Site. Cookies help us improve functionality, remember your preferences, and analyze usage. You can adjust your browser settings to reject cookies, but this may affect your experience on our Site.

5. How We Disclose Personal Information

We may disclose your personal information under the following circumstances:

  • Service Providers: Third-party vendors who assist with payment processing, order fulfillment, and customer support.
  • Marketing Partners: Business partners who may use your information for advertising purposes in accordance with their own privacy policies.
  • Legal Obligations: In response to lawful requests (e.g., subpoenas or court orders).
  • Business Transactions: In the event of a business transaction like a merger or acquisition.

6. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Right to Access: You may request access to the personal information we hold about you.
  • Right to Delete: You can request that we delete your personal information, subject to legal exceptions.
  • Right to Correct: You may request corrections to inaccurate or incomplete information.
  • Right to Opt-out of Sale/Sharing: If applicable, you can opt out of the sale or sharing of your data for targeted advertising purposes.

You can exercise these rights by contacting us at sakinahijab2023@gmail.com or through your account settings.

7. Security and Retention of Your Information

While no security measure is entirely foolproof, we take reasonable steps to protect your personal information. We will retain your data as long as necessary to provide our Services or as required by law.

8. Third-Party Websites and Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices or content of these sites. Please review the privacy policies of any external sites you visit.

9. Children’s Data

Our Services are not intended for children under 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe we have collected personal data from a child, please contact us to request its deletion.

10. Complaints

If you have any concerns about how we process your personal information, please contact us at sakinahijab2023@gmail.com. If you're not satisfied with our response, you may contact your local data protection authority.

11. International Users

We may transfer, store, and process your personal information outside your home country. If you are located in the EEA, we comply with GDPR standards for international data transfers.

12. Contact Us

For any questions regarding this Privacy Policy or to exercise your rights, please contact us at:

Sakina Hijab
Email: sakinahijab2023@gmail.com
Address: [Insert Address]
Phone: [Insert Phone Number]